Frequently Asked Questions

A body roll massage is a lymphatic drainage massage that helps relieve muscle tension, eliminate toxins, reduce cellulite, tone the body and firm the skin. It combines infrared therapy and deep tissue massage to enhance circulation and boost overall wellness.

For optimal results, we recommend starting with 10 sessions, ideally 2-3 times per week. To maintain your results, a weekly session is advised.

Regular sessions can:

• Stimulate lymphatic drainage
• Reduce cellulite and body volume
• Aid in muscle recovery and post-workout tension relief
• Promote detoxification
• Enhance circulation and skin firmness

Each session is 45 minutes, featuring 15 targeted positions (3 minutes per area) to stimulate different muscle groups and lymphatic pathways.

Wear fitted gym wear without zips or buttons. Please wear socks (no bare feet or shoes permitted).
Jewellery must be removed before your session and long hair tied up please.

While not strictly prohibited, body rolling is not recommended during pregnancy or breastfeeding, as it stimulates detoxification, which could affect breast milk. Consult your doctor before booking a session.

Yes! At our Hillcrest branch we have 2 machines available. If you’d like to enjoy a session with a friend, colleague or family member, simply add a guest when you are booking a session and it will book both the machines for the same day and time slot.

Lymphatic drainage increases fluid movement, so staying hydrated before, during, and after your session is essential. Water is available for purchase at the studio.

We have a branch in Hillcrest, in Kloof and in Mt Edgecombe. You can view the their details here.

Step 1: Set Up Your Account

1. After booking your first appointment, you’ll receive an email with the subject “Login Detail.”
2. This email includes:

• Your username
• A link to set your password

1. Click the link in the email and create your password.
   (You’ll use this login information to access your Client Portal in the future.)

Step 2: Access the Client Portal

1. Go to our website: 
2. Click on “Booking Portal” in the main menu
3. Log in using your username and password you created earlier.

Step 3: View Your Appointments

1. Once you’re logged in, you’ll be taken to your Client Dashboard.
2. By default, the dashboard displays today’s bookings. To view your upcoming appointments, adjust the date range to include all the days you’d like to see (e.g., 1 Oct – 1 Nov).
3. To switch between different session types:
   • Click the Menu button.
   • Select “Appointments” to view your upcoming drop-in sessions.
   • Select “Packages” to view your package sessions.

Step 4: Change (Reschedule) a Booking

1. Find the appointment you want to change.
2. Click the “Reschedule” button next to it.
3. Choose your new preferred date and time from the available options.
4. Click “Confirm” to save your changes.

• You’ll receive an updated confirmation email once the change is made.

Step 5: Cancel a Booking

1. By default, the dashboard displays today’s bookings only. To view your upcoming appointments, adjust the date range to include all the days you’d like to see (e.g., 1 Oct – 1 Nov).
2. Find the appointment you wish to cancel. 
3. Click the “Cancel” button next to it.
4. Confirm that you’d like to cancel your booking.

• You’ll receive an email confirming the cancellation.

Tips:

• You can access your Client Portal anytime to view, reschedule, or cancel appointments.
• If you forget your password, click “Forgot Password?” on the login page to reset it.